Return and Refund Policy

Effective Date: June 30, 2026

At JewelParrish, we are committed to providing a transparent and fair return and refund process for our customers. Please review this policy carefully before making a purchase.

Business Information

JewelParrish
Website: https://jewelparrish.myshopify.com
Address: 13253 Empress Jewel Trl, Parrish, FL 34219, United States
Phone: +1 618-784-6949
Email: support@jewelparrish.com

Return Eligibility

We accept returns for both defective and non-defective products within 30 days of the delivery date.

To be eligible for a return, items must:

• Be returned within 30 days after delivery.
• Be in new and unused condition.
• Include all original packaging, accessories, manuals, and documentation if applicable.
• Not show signs of use, wear, alteration, or damage caused by the customer.

Products Eligible for Return

The following products may be returned:

• Defective products.
• Damaged products received during shipping.
• Incorrect items received.
• Non-defective products that meet the return eligibility requirements outlined above.

Exchanges

We accept exchanges for eligible products within 30 days of delivery.

If you would like to exchange an item, please contact our customer support team before returning the product so we can provide instructions and confirm product availability.

How to Start a Return

To initiate a return or exchange, please contact us using the information below:

Email: support@jewelparrish.com
Phone: +1 618-784-6949

Please include:

• Your order number.
• Your full name.
• The reason for the return.
• Photos of the item if it is defective, damaged, or incorrect.

Return Method

Returns must be sent by mail using the return instructions provided by our customer support team.

Return Shipping Costs

Return shipping is free for customers located within the United States.

A prepaid return shipping label will be provided at no cost. Customers can download and print the return label after their return request has been approved.

Inspection Process

All returned products are inspected upon arrival.

Once the inspection is completed, we will notify you whether the return has been approved or rejected based on the conditions outlined in this policy.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refunds are processed after the returned item has been received and inspected.

Once approved, refunds typically appear in your account within 5–7 business days, depending on your payment provider and financial institution.

Refund Currency

All refunds are issued in United States Dollars (USD).

Non-Refundable Situations

Refunds may be denied if:

• The return request is submitted after the 30-day return period.
• The item is returned used, damaged by the customer, altered, or incomplete.
• The item is returned without original packaging when required.
• The returned item does not match the original order.

Order Cancellations

Orders may be canceled before they have been processed for shipment.

If an order has already entered processing or shipping stages, cancellation may no longer be possible. Customers should contact us as soon as possible if they wish to request a cancellation.

Payment Methods

We currently accept payments through:

• Shopify Payments (major credit and debit cards)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Contact Us

If you have questions regarding returns, exchanges, refunds, or cancellations, please contact us:

JewelParrish
Address: 13253 Empress Jewel Trl, Parrish, FL 34219, United States
Phone: +1 618-784-6949
Email: support@jewelparrish.com
Website: https://jewelparrish.myshopify.com